Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalised experience. These preferences are stored in a file on your computer’s hard disk drive. For example, a cookie would contain your preferred country of residence so we do not have to ask you this question each time you visit.
We also use ‘analytical’ cookies . These allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us improve the way our website works, for example by making sure users find what they need easily.
Our website uses both persistent and session cookies. Persistent cookies are cookies that stay on your computer permanently until you “manually” delete them. Session cookies delete themselves automatically when you leave a website and go to another one or shut down your browser.
For more information about cookies, including how to enable cookies, change your browser settings and find and delete cookies on your hard drive, please refer to your web browser’s help menus or visit www.allaboutcookies.org
When you visit our website or complete our enquiry you will be asked to provide certain information about yourself including name and contact details. We may also collect information about your usage of our website as well as information about you from emails you send us.
Your information will enable us to contact you to provide the information you have requested. We may also use and analyse the information we collect so that we can administer, support, improve, and develop our services.
The information you provide us will be held on our computers in the UK and may be accessed by or given to our staff and third parties who act on our behalf for the sole purpose of providing the services.
If you have given your explicit consent, we may use your information to contact you by post, telephone, email, or text message for your views on our services; to notify you of important changes or developments to the site and our services; and to let you know about other products and services which we offer which may be interest to you. You may withdraw your consent at any time by contacting us.
If you have given your explicit consent, we may allow carefully selected third parties to contact you occasionally by email about products or services which may be of interest to you. You may withdraw your consent at any time by contacting us.
We may also pass aggregated information on the usage of our site to third parties for analysis purposes, but this will not include information that can be used to identify you. Unless required to do so by law we will not otherwise share, sell, or distribute any of the information you provide to us without your explicit consent.
We employ industry standard security measures to protect your information from, unauthorised access; unlawful processing; accidental loss, destruction, or damage. We will
retain your information for a reasonable period or as long as the law requires.
In accordance with the Data Protection Act 2018 you are entitled to see all the information
held about you, and you may request changes to ensure the information is accurate, up to
date, and relevant.
For further information contact firstname.lastname@example.org